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If a toy from the tough or extreme chewer box is destroyed within 30 days of receiving it, we will replace it free of charge.
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We partner with EcoCart that offers carbon offsets which reduces/removes/compensates for any emissions we make. This is certified by independent third parties.
Additionally, we automatically offset the carbon emissions of our packaging. Many of our partners also do this, so the purchase ends up being carbon negative! Our partner, EcoCart, has spent an enormous amount of time researching and working with Climatology PhDs to compile the GHG emissions per product type, which are used to determine the necessary offset. They use the Higg Materials Sustainability Index and industry-specific life-cycle assessments as a starting point, then layer in specific nuances (e.g., the shipping weight that we provide to them) to further refine the database and determine our necessary offset.
Currently, the project we are helping to fund is the Amazon Rainforest Protection initiative. They are fighting against deforestation due to it being a leading contributor towards climate change.
Additionally, we automatically offset the carbon emissions of our packaging. Many of our partners also do this, so the purchase ends up being carbon negative! Our partner, EcoCart, has spent an enormous amount of time researching and working with Climatology PhDs to compile the GHG emissions per product type, which are used to determine the necessary offset. They use the Higg Materials Sustainability Index and industry-specific life-cycle assessments as a starting point, then layer in specific nuances (e.g., the shipping weight that we provide to them) to further refine the database and determine our necessary offset.
Currently, the project we are helping to fund is the Amazon Rainforest Protection initiative. They are fighting against deforestation due to it being a leading contributor towards climate change.
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Manufacturers in the U.S. and Canada have environmental and labor regulations and at this point in our journey we rely on these companies complying with local laws. We examine the materials they use to ensure they meet our standards. Near-sourcing also reduces our carbon footprint. For manufacturers outside of the U.S. and Canada we obtain independent third party audit results to ensure they meet our focus on environmental standards and social good.
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Yes, our packaging is completely compostable and recyclable. Additionally, it is made from recycled material and printed with earth-friendly inks.
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If you are unsatisfied with your order, we will work with you to make you and your dog happy.
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Your order will be shipped during the first week of the box’s particular month (e.g., the week of October 1st for the October box).
If you place an order in the middle of a month, your first box will ship during the first week of the following month (e.g., the first box for any order placed in September will be shipped during the week of October 1st and be the October themed box).
If you place an order in the middle of a month, your first box will ship during the first week of the following month (e.g., the first box for any order placed in September will be shipped during the week of October 1st and be the October themed box).